ioZen Docs

Wix

Embed your ioZen intake bot on a Wix site using a Custom Embed or site-wide Custom Code.

Add your ioZen intake bot to Wix using the built-in HTML embed element.

Widget for site-wide access. Inline via HTML embed for a specific page.

Option 1: Inline (HTML Embed)

  1. Open the Wix Editor on the page where you want the bot
  2. Click Add Elements → Embed & Social → Custom Embeds → Embed a Widget
  3. Click Enter Code and paste:
<!-- ioZen Inline Embed -->
<div 
  data-iozen-inline="YOUR_BOT_SLUG"
  style="width: 100%; height: 100%; min-height: 600px; display: flex; flex-direction: column;"
></div>
<script 
  src="https://app.iozen.ai/widget/v2/loader.js?bot=YOUR_BOT_SLUG"
  data-bot="YOUR_BOT_SLUG"
  data-type="inline"
  async
></script>
  1. Click Update and resize the embed element as needed
  2. Publish your site

Option 2: Widget (Site-Wide via Custom Code)

Requires a Wix Premium plan with a connected domain.

  1. Go to your site's dashboard → Settings → Custom Code
  2. Click + Add Custom Code and paste:
<!-- ioZen Floating Widget -->
<script 
  src="https://app.iozen.ai/widget/v2/loader.js?bot=YOUR_BOT_SLUG"
  data-bot="YOUR_BOT_SLUG"
  async
></script>
  1. Under Add Code to Pages, choose All pages; under Place Code in, choose Body - end
  2. Click Apply and publish

Troubleshooting

IssueSolution
Embed shows as blankWix HTML embeds load in an iframe: make sure the embed element has sufficient height (at least 500px)
Widget doesn't appear site-wideCustom Code runs only on the published site with a connected domain; check it applies to All pages
Resize issuesSet a fixed height on the Wix embed element rather than relying on auto-height

Need help? Email us at hello@iozen.ai.

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